FedEx muffs it again

This is the review I posted on the FedEx site:

I don’t know how you can advertise fedex overnight shipping when it takes up to two days for the package to arrive. Sounds like false advertising to me. Pickup time at the store was 3:00 pm. Considering that the service says ”Overnight”, maybe you should provide the service you advertise. I’ll be taking my business elsewhere. Always a bad experience when dealing with FedEx. Besides, at least 80% of deliveries are days late, you can’t even deliver on your advertising promises.

They can’t seem to deliver on the premise that you only advertise a service when you can deliver on it. Charging for Overnight service when you only commit to 2 day delivery is misleading to downright lying. Good old American business, and you wonder why “Buy American” is a con job?

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